Sales Supervisor

Website Fidelity Services Group

Job Description:

We looking for an innovative, passionate Leader to join the Contact Centre team and manage Inbound Sales, Web leads, SMS Campaigns, Referral App/Link and New Leads.

Job Responsibilities:

  • Manage a dedicated team of inbound Sales Agents
  • Keep track of attendance, daily statistics, paid off / sick days, annual leave taken
  • Monitor sales queues and track inbound sales inquiries and appointments
  • Ensure all escalation processes are followed according to agreed procedures

Job Requirements:

  • Grade 12
  • Proficient in MS Office packages
  • Outstanding communicated and negotiation abilities
  • Proficient in English
  • Technical knowledge on functionality of alarm equipment (control panels, beams, PIR`s etc.)advantageous

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Location: Cape Point, Western Cape

Application Deadline: N/A

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