IT Support Technican

Website Mr Price Group

Job Description:

Our support team consists of various personalities that have one main thing in common- their passion for great customer service and their epic troubleshooting skills.

Job Responsibilities:

  • Be a helping IT hand to our Mr Price Group head office users – both remotely and on site
  • Has an IT qualification/certification
  • A reliable, fun, personality that can not only support 300+ users comfortably but is also able to build great relationships
  • Resolving all incidents logged via the Service Desk within the SLA times

Job Requirements:

  • Microsoft Office product installations and troubleshooting
  • 3+ years’ experience
  • Microsoft and MacOS operating systems (Reloading in bulk and troubleshooting)
  • Email troubleshooting
  • Software licensing

Job Details:

Company: Mr Price Group

Vacancy Type: Full Time

Job Location: Durban Metropolitan Area

Application Deadline: N/A

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