Integration Coordinator

Website Altron

Job Description:

The Service Integration Coordinator plays a crucial role in coordinating monitoring services contracted within the eco-system. This role will support the SIAM (Service Integration and Management) and Technical Towers related to the coordination and escalation of service tickets.

Job Responsibilities:

  • Collaborate with multiple service providers to ensure smooth coordination and integration of services within the eco-system
  • Recommend procedures and controls for problem resolution
  • Ensure timely dissemination of information and updates related to service delivery
  • Maintain accurate and up-to-date documentation related to services, contracts, and service provider performance

Job Requirements:

  • Education: Industry technical certification. Equivalent of NQF, level 6
  • Proven experience in service coordination, service management, or related roles
  • Strong analytical and problem-solving abilities, with a keen attention to detail
  • Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse stakeholders
  • National Diploma: Information Technology (Required)

Job Details:

Company: Altron

Vacancy Type: Full Time

Job Location: Randburg, Gauteng, South Africa

Application Deadline: N/A

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